What is the primary focus of the Employee Assistance Program (EAP)?

Study for the Illinois Basic Operations Firefighter (BOF) State Exam. Practice with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

The primary focus of the Employee Assistance Program (EAP) is to address emotional and psychological issues that employees may face. EAPs are designed to provide support for a range of personal concerns, including stress, depression, anxiety, substance abuse, and other mental health issues. They often offer confidential services such as counseling, resources, and referrals to help individuals manage these challenges, allowing them to maintain their well-being and improve their overall performance at work. By focusing on emotional and psychological wellness, EAPs directly contribute to a healthier workforce and can enhance productivity and satisfaction among employees. This focus on mental health distinguishes EAPs from programs aimed solely at physical health, professional skill enhancement, or workplace dispute management.

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